Having trouble with a backup or restore? Start with the checks below.
Quick checks
- Make sure HerpClutch is up to date.
- Confirm your device has enough free storage.
- Confirm HerpClutch has any permissions it needs to read or save files.
- Make sure you selected a valid, unmodified HerpClutch backup file.
For the full guidance, see Backup & Restore Troubleshooting.
Restoring can change your current records. Review the app’s confirmation message before confirming, and keep a recent backup where your app allows it.